Pre-Built Scenarios — Most Common Stacking Situations
Claim Routing — Aetna Patient Visit
↓
Aetna checks available pathways to your practice
Via MetLife PDP lease
Leasing arrangement eff. 9/1/2025
Direct Aetna contract
Your actual contracted rate
📉
Revenue lost on this claim: $200 (−20%)
Aetna's fee schedule paid $1,020 for this crown. MetLife PDP pays $820. You absorb the $200 gap — invisibly.
Opt-out: Use the opt-out form at dentalprovider.metlife.com/networkswap to remove Aetna from the MetLife PDP lessee access. Same form covers all MetLife lessees — you can opt out of specific carrier arrangements.
Pathway Selection Probability
When a carrier has multiple pathways to your practice, they almost always select the lowest fee schedule. Probability is weighted by estimated fee schedule differential — the larger the gap, the higher the probability of selection.
Via MetLife PDP (low)
85%
Direct Aetna contract
15%
Estimated Impact — 100 Affected Claims
Aetna via MetLife PDP
85% of claims (est.)
~$820
−$200
Guardian via MetLife PDP
80% of claims (est.)
~$840
−$130
Ameritas via MetLife PDP
75% of claims (est.)
~$870
−$80
Expected loss / 100 crown claims
−$137 avg
Crown (D2750) used as reference CDT code. Actual impact varies by procedure mix. Apply estimated write-off % to your annual production mix for practice-level impact.
Claim Routing — 3 Carriers, 1 Network (Provider-Favorable)
Cigna member
Ameritas member
Aetna MA member
↓
All three route to CDN-contracted providers at federal rates
GEHA Connection Dental Network
Federal FEHB schedule — at or above commercial carriers
D2750 crown: ~$980–$1,080 (est. federal rate)
Cigna would pay ~$600 (new ~40% w/o) — CDN pays ~$1,000
+$400
Ameritas would pay ~$960 (mid-range) — CDN pays ~$1,020
+$60
Aetna MA would pay ~$850 (MA rate) — CDN pays ~$1,000
+$150
✅
One CDN contract, three above-market revenue pathways. CDN's federal FEHB schedule is a genuine provider advantage — especially for Cigna patients, where the uplift vs. Cigna's new ~40% write-off schedule is significant.
Routing Probability by Carrier
Unlike the MetLife scenario, these carriers don't have a "choice" of pathways — they access you only through CDN. Probability = 100% for all three. The question is what percentage of each carrier's patient population routes through CDN vs. direct contract.
Revenue Gain vs. Carrier Direct Rates (D2750 crown, est.)
Cigna via CDN
~$1,000
+$400 vs Cigna (~40% w/o)
Ameritas via CDN
~$1,020
+$60 vs Ameritas mid-range
Aetna MA via CDN
~$1,000
+$150 vs Aetna MA rate
Expected gain / 100 claims (blended)
+$200 avg
The strategy: Prioritize and protect your CDN contract. If you're contracted with Cigna directly AND through CDN, ensure CDN is positioned as your primary network for Cigna patients — the reimbursement uplift is substantial given Cigna's new ~40% write-off schedule. For Aetna MA specifically, CDN is now the primary non-direct pathway after Aetna terminated all other lease arrangements (eff. Sept 2025).
Claim Routing — United Concordia Patient
🦷 United Concordia member
↓
UC checks 4 available pathways to your practice
Via DenteMax lease
DenteMax → UC Advantage Plus (2014)
~$920 crown
Lowest → Selected
Via Humana bilateral
Humana–UC arrangement
Via Ameritas bilateral
Ameritas–UC arrangement
Via Principal bilateral
Principal–UC arrangement
📊
Revenue lost this claim: ~$50 (−5%). All pathways are mid-range — the stack exists but the fee differential is smaller. Still adds up: at 200 UC claims/year × $50 avg gap = $10,000 annual leak that's invisible without an EOB audit. Source: Dental Economics, Companion Life CO state filing.
Why Lower Probability = Lower Differential
When all pathways are mid-range, the fee differential between pathways is small (3–6%). The carrier still picks the cheapest, but the selection probabilities compress — a 38/25/22/15 split rather than an 85/15 split. The leak is real but smaller.
Probability model: each pathway's probability inversely weighted by its fee schedule rank. The lowest-rate pathway gets highest selection probability.
DenteMax (38%)
$920
−$50 avg
Humana (25%)
$950
−$20 avg
Ameritas (22%)
$960
−$10 avg
Principal (15%)
$970
−$0 avg
Expected loss / 100 UC claims
−$38 avg
DHA Network — All Access Pathways
✓ NEUTRAL ACCESS
UHC / DBP (35+ entities)
United Concordia + Highmark
Humana (all entities)
Aetna (bilateral)
Mutual of Omaha
TPAs via Premier Dental
⚠️ REVENUE LEAK
MetLife (eff. 10/18/2025)
−10–15% vs DHA rates
Cigna (bilateral)
−5–10% vs DHA rates
WellCare / Fallon (MA)
Below avg (MA dental)
🔍
The new MetLife→DHA deal (Oct 2025) is the change to watch. DHA-contracted practices may see MetLife patients appear — at MetLife PDP rates — without any direct MetLife contract. Check your EOBs for MetLife payment activity starting Q4 2025.
Access Pathway Risk Matrix
Not all DHA access pathways create risk. The majority are mid-range carriers at comparable fee levels. The risk is concentrated in two carriers: MetLife (below-average) and Cigna (declining, ~40% w/o on new agreements).
UHC + UC/Highmark + Humana + Aetna
Neutral
MetLife PDP eff. 10/18/2025
−10–15%
Cigna bilateral, ongoing
−5–10%
WellCare / Fallon (MA dental)
Variable
Estimated Annual Impact (DHA-contracted practice)
MetLife via DHA
High — New 2025
−$8,000+
Cigna via DHA
Medium
−$4,000+
WellCare/Fallon via DHA
Low–Medium
−$1,500+
Total est. annual DHA leak
−$13,500
Based on a practice with ~$800K production. MetLife, Cigna, and WellCare combined = est. 8–10% of claim volume at DHA-contracted practices. Apply your production mix for practice-specific estimates.
Interactive Stack Exposure Calculator
Your Stack Exposure Map
☑️
Select your contracts on the left to see your
full leased network exposure and revenue impact.